Student Technology Drop-In Support
With the help of the Open Education Lab at Ontario Tech, the Teaching and Learning Centre organizes and hosts drop-in tech support sessions for students who need assistance with educational technologies.
Tech support is provided for the following tools:
Meet the Tech Support Team
Aalina Shahid
Second year Medical Laboratory Science student Aalina is one of our newest Content Developers. She has had the opportunity to work on one of creative projects with OE Lab which is a 3D dissection paper model.
Divya Sharma
Divya is a Fourth year Engineering student and has also been an OE Lab Content Developer since 2021. She has helped curate various resources to include in student tech support.
Ghufran Shahid
Fourth year Mechanical Engineering student Ghufran has been with the OE Lab since 2021 as a Content Developer. He is one of the Tech Rovers providing students support with Canvas, as well as an expert in 3D printing models.
Maria Tifanny Martinez
Third year Electrical Engineering student Maria joined the OE Lab in the summer of 2022. Since then, she has created various training modules on Google Workspace and other technologies.
Noopa Kuriakose
Third year Electrical Engineering – Smart Grid specialization student Noopa joined the OE Lab in May 2021 as a Content Developer and has been a part of the team since.
Umer Bashir
Second year Software Engineering student Umer has worked in the OE Lab for only a short time, but has helped curate various resources for student tech support.
Zainab Nomani
Third year Software Engineering student Zainab has been with the OE lab as a Content Developer since 2022. She is also one of the Tech Rovers, providing students with Canvas support.
Schedule
Below is the weekly schedule for Fall 2023 drop-in sessions. The sessions will run from Monday, October 2nd until Friday, December 1st.
- Tuesdays, 11 p.m. - 12 p.m. with Ghufran
- Wednesdays, 2 p.m. - 3 p.m. with Umer
- Thursdays, 10 a.m. - 11 a.m. with Noopa
- Fridays, 10 a.m. - 11 a.m. with Maria and Divya
- Fridays, 12 p.m. - 1 p.m. with Zainab
- Fridays, 1 p.m. - 2 p.m. with Aalina
You can access drop-in sessions at the listed days and times by clicking the Google Meet link below.
To join the video meeting, click this link: Student Tech Support
Otherwise, to join by phone, dial +1 647-732-3032 and enter this PIN: 267 422 904#
To view more phone numbers, click this link: https://tel.meet/xeq-pjrp-puc?hs=5
For any questions or further inquiry, please email teachingandlearning@ontariotechu.ca.